Last updated: 13.05.2026
Welcome to OpenFloor.
OpenFloor (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect information when you use the OpenFloor mobile application, website, and related services (the “Service”).
By using OpenFloor, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
OpenFloor is a meeting facilitation platform designed to help teams run structured, inclusive, and productive meetings.
If you have questions about this Privacy Policy, you can contact us at:
Email: privacy@getopenfloor.com Website: https://getopenfloor..com
2. Information We Collect
We may collect the following types of information.
Account Information
When you create an account, we may collect:
- name
- email address
- password (stored securely via authentication provider)
- profile image (if provided)
- organisation or team name
Team & Collaboration Data
When using collaboration features, we may collect:
- team membership
- invited team members
- meeting participation data
- facilitator role information
- meeting settings
- shared timers
- talking stick configurations
- planning poker session data
- votes submitted during collaborative sessions
- meeting notes or outcomes (if saved)
User Preferences
We may store:
- favourite cards
- saved meeting methods
- interface preferences
- accessibility preferences
- notification preferences
Usage Data
We may automatically collect:
- app usage behaviour
- screens viewed
- features used
- session duration
- interaction events
- app performance data
Device Information
We may collect:
- device type
- operating system
- app version
- device identifiers
- language settings
- timezone
- crash diagnostics
Analytics Data
To improve OpenFloor, we may collect analytics such as:
- feature popularity
- retention metrics
- anonymised behavioural trends
- conversion metrics
Subscription & Payment Information
If you purchase a subscription:
Payments are processed by third-party platforms such as Apple App Store or Google Play.
We do not store your full payment card details.
We may receive:
- subscription status
- purchase confirmation
- billing country
- renewal status
Support Communications
If you contact support, we may collect:
- your email address
- support request details
- correspondence history
3. How We Use Your Information
We use your information to:
- provide the OpenFloor service
- create and manage user accounts
- enable team collaboration features
- sync meeting activity between participants
- save user preferences
- improve app functionality
- diagnose bugs and crashes
- process subscriptions
- communicate important service updates
- provide customer support
- monitor abuse or misuse
- comply with legal obligations
4. Legal Basis for Processing (UK GDPR / GDPR)
Where applicable, we process personal data under the following legal bases:
- performance of a contract
- legitimate business interests
- legal compliance
- consent (where required)
5. Sharing Your Information
We do not sell your personal data.
We may share information with trusted service providers that help us operate OpenFloor, such as:
- cloud hosting providers
- authentication providers
- analytics providers
- crash reporting providers
- payment processors
- customer support tools
- push notification services
These providers are only permitted to process data on our behalf.
6. Team Visibility
Because OpenFloor includes collaborative team features:
Other members of your team may see certain information such as:
- your display name
- participation status
- meeting presence
- votes during revealed planning poker sessions
- facilitator assignments
- collaborative meeting interactions
You control some visibility settings where available.
7. International Data Transfers
Your information may be processed outside your country of residence.
Where required, we use appropriate safeguards to protect personal data during international transfers.
8. Data Retention
We retain personal data only as long as necessary for:
- providing the service
- maintaining your account
- meeting legal obligations
- resolving disputes
- enforcing agreements
If you delete your account, we will delete or anonymise your personal data unless retention is legally required.
9. Security
We take reasonable technical and organisational measures to protect your data, including:
- encrypted data transmission (HTTPS/TLS)
- secure authentication
- access controls
- infrastructure security measures
- service monitoring
However, no system is completely secure.
10. Your Rights
Depending on your location, you may have rights including:
- access your personal data
- correct inaccurate data
- delete your data
- restrict processing
- object to processing
- data portability
- withdraw consent
To exercise these rights:
11. Children
OpenFloor is not intended for children under 13 (or applicable local age threshold).
We do not knowingly collect children’s personal data.
12. Cookies & Tracking
If OpenFloor includes a website, cookies or similar technologies may be used for:
- analytics
- authentication
- performance
- preferences
Cookie controls may be provided where required.
13. Push Notifications
If enabled, OpenFloor may send push notifications relating to:
- meeting reminders
- invitations
- collaboration updates
- product announcements
You can disable notifications via device settings.
14. AI Features (If Introduced)
If AI-powered facilitation features are introduced:
- prompts may be processed to generate responses
- AI outputs may be stored to improve continuity
- sensitive information should not be entered unless explicitly supported
Additional disclosures may be added as AI features evolve.
15. Third-Party Services
OpenFloor may integrate with third-party services such as:
- Apple
- Firebase
- analytics platforms
- authentication providers
Your use of those services may also be governed by their own privacy policies.
16. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are material, we will notify users through the app or website.
Updated versions will show the revised date above.
17. Contact Us
Questions about privacy?
OpenFloor Privacy Team
privacy@getopenfloor.com
https://getopenfloor.com